Business Telecom Systems: A Guide to Choosing the Best Technologies and Services, by Kerstin Day Peterson, softcover, 442 pages, 2000, $24.95
This book make senses of the telecom industry, in a no-nonsense way, so that it is easier for you to buy and equip your office with telecommunications. It also includes material on combination technology, the computer telephony that impacts how you make and take calls, important even if your business is small.
Source: www.the-resource-center.com/catalogs/Telecom_Books.HTM
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